8 Common IT Support Problems Businesses Face and How to Fix Them

In today’s technology-driven world, businesses heavily depend on IT support to ensure smooth operations, protect critical data, and drive growth. Yet, not all IT support is created equal. Many businesses encounter recurring problems that hinder productivity, waste resources, and create unnecessary stress.

True love or fraud? Here’s how you’ll know.

In search of true love this Valentine’s Day, some people may just find themselves becoming the victim of a scam. Recent data shows that at least 18,000 domains that feature words like “love” or “valentine” were created in January alone. What’s concerning about this is the fact that 1 out of every 8 of these newly-created domains were made to defraud or scam users (source: Checkpoint). This statistic highlights the threats associated with a seemingly harmless celebration such as Valentine’s Day.

A.I. Wants To Help Us Shop – Are We Okay With That?

Log in to Amazon, and you’ll see suggested products like winter decorations, novels, or toy recommendations for kids. Add that remote-controlled car into your cart for your nephew, and you’ll get recommendations for batteries and gift wrapping too. This is no accident – generative AI uses your past purchases and recent searches to curate this personalized display.

Your 15-Step IT Profitability Road Map For 2024

If you’re hoping to cut costs and boost profitability in 2024 without compromising productivity or efficiency, assessing the technology you use in day-to-day operations is one of the first areas in your business to examine.

We’ve created a road map that you can use to go step-by-step through your organization to determine if and where you can save money or utilize new or better technology to improve operational efficiency.

Exploring the Pros and Cons of Managed IT Service Providers – A Balanced View

Curious about teaming up with a Managed Service Provider (MSP) but feeling a bit uncertain? Fret not! We're here to provide a straightforward rundown of the advantages and disadvantages that come with partnering with an MSP. No smoke and mirrors here – just an honest breakdown of the perks and drawbacks, shared by an actual MSP.
Pros of Using Managed IT Service Providers:

Expertise at Your Fingertips: Replicating the resources and know-how you gain from an MSP could cost you a pretty penny.

Why Password Security Matters: Protecting Your First Line of Defense

Passwords are the first line of defense against unauthorized access to your online accounts. Whether it's your email, social media, or banking account, a weak password can expose your sensitive information to malicious hackers. In this blog post, we'll explore the importance of password security, the risks of using weak passwords, and the dangers of risky password behaviors.

The Shocking Truth: How Hackers Can Infiltrate Your Email Accounts Without Your Password or Username

It may come as a shock to discover that hackers can infiltrate your Gmail or Microsoft 365 email accounts without needing your username or password, effortlessly bypassing two-factor authentication.

How you might wonder, do they achieve such a feat? Let's delve into this conundrum in this blog.