Log in to Amazon, and you’ll see suggested products like winter decorations, novels, or toy recommendations for kids. Add that remote-controlled car into your cart for your nephew, and you’ll get recommendations for batteries and gift wrapping too. This is no accident – generative AI uses your past purchases and recent searches to curate this personalized display.
A.I. Wants To Help Us Shop – Are We Okay With That?
A “Culture Of Appreciation” Improves Work And Customer Loyalty: Here’s How To Make Your Own

The desire to feel valued, recognized, and appreciated is universal in Western culture, not only in our personal lives but also in the workplace. According to Great Place To Work’s 2023 discretionary effort study, 37% of respondents said that more recognition at work “would encourage them to produce better work more often.
Show Some Love To Your Business Continuity Plan

Wintertime can feel like a wonderland. There’s hot cocoa, cozy fireside conversations, glistening white snowfall…ice storms, power outages, and tons of employee sick days. You can’t predict the future, but a business continuity plan – BCP for short – ensures that unexpected events don’t slow you down because, in business, every minute counts – literally.
Best Practices To ‘Celebrate’ National Change Your Password Day: How Does Your Password Stack Up?
How “Cheaper” IT Providers Sneak In Expensive Hidden Costs

Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest firm, that decision can end up costing you more in the long run due to carve-outs and hidden fees in the contract.
New Security Features To Protect Your Phone In 2024
5 New Cybersecurity Threats You Need To Prepare For This 2024

The year 2023 marked a significant turning point for cyber-attacks with the introduction and wide proliferation of AI (artificial intelligence), now in the hands of people who wish to do you harm and who are actively using it to find faster and easier ways to rob you, extort you or simply burn your business to the ground.
Beware Of Cybersquatters!

Have you ever searched for a specific website but landed on a completely different one after misspelling a letter or two in the URL? This deceptive tactic is known as "cybersquatting." This practice not only jeopardizes the online presence of businesses and individuals but also poses a significant challenge in the ever-evolving landscape of cyber security.
Your 15-Step IT Profitability Road Map For 2024

If you’re hoping to cut costs and boost profitability in 2024 without compromising productivity or efficiency, assessing the technology you use in day-to-day operations is one of the first areas in your business to examine.
We’ve created a road map that you can use to go step-by-step through your organization to determine if and where you can save money or utilize new or better technology to improve operational efficiency.
How IT Support Companies Charge For Their Services – Part 2 Of 2

Continuing from our previous blog post, we’re answering one of the most common questions we get from new prospective clients: “What do you charge for your IT services?” In the last blog post, we discussed the most common models – break-fix and managed IT. In this post, we’ll discuss the actual fees.