Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.

Microsoft 365 has become an incredibly popular choice for enterprises of all sizes looking for a comprehensive set of tools for staying productive and secure. But as with using any software, it is important to take steps to protect your data. In this article, we will discuss seven ways to boost data protection in Microsoft 365. We will also provide tips on how businesses and employees can stay safe online.

Nearly 94% of a visitor’s first impression of your business comes from web design. That’s why it’s critical that your website uses modern web design trends. But how can you leverage these trends to spruce up your website? Read on to learn more.

In today’s business world, having a cloud-based OMS can give you a big advantage. The cloud offers many benefits, including the ability to access your data from anywhere, scalability, and cost savings. A cloud-based order management system (OMS) is a great choice for eCommerce businesses.

Don’t be surprised if you see some ads while using your Windows 11 computer. Microsoft designed its operating systems to show notifications and ads, regardless of the version. Some users don’t mind the ads, but if you do and are wondering if there’s any way to remove such notifications, wonder no more.

More and more cybercriminals are launching watering hole attacks to gain access to company networks. But what exactly is a watering hole attack, and how can you protect yourself from it? Read on to learn how.

How watering hole attacks work

The term “watering hole” colloquially refers to a social gathering place where a particular group of people often go to.

You may want to transfer files from your Android phone to a PC or Mac to back up your files and free up some storage space on your device. Thanks to Android’s open and transparent nature, you can easily do so using any of the following methods.

Through a USB cable

Using the USB cord that came with your phone is probably the most convenient way to transfer files to your computer.

Solid-state drives (SSDs) are fast becoming the standard for data storage because of their many advantages over hard disk drives (HDDs). Here are the top five reasons SSDs are better than HDDs for Macs.

SSDs are more reliable

All types of disk drives are more likely to fail with age, but SSDs are more resistant to age-related degradation than HDDs. This is because most modern SSDs use NAND flash memory, which is not as susceptible to the wear and tear that HDDs experience with their spinning disks.

Investing in a computer is expensive, so it makes sense to use that asset for as long as possible. Follow these easy tips to help extend the life of your computer.

Clean and cover your computer

Dust and dirt are your computer’s number one enemy.

Think about some of your private accounts right now. Chances are that you have an email account, social media accounts, bank account and more that are all password protected. Do you share passwords across different accounts, and are your passwords strong enough to keep cybercriminals away from your private information? If not, it might be time to evaluate.